Shipping policy
🌿 Touchwood Store – Shipping Policy
At Touchwood Store, we take pride in ensuring every order reaches you safely and on time. Each piece is carefully packed with love and dispatched at the earliest to make your shopping experience smooth and delightful.
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🚚 Order Processing & Dispatch
• All confirmed orders are processed and shipped within 48 hours of placing the order on our website.
• Our trusted courier partner is DTDC, ensuring reliable and timely delivery.
• Once dispatched, delivery usually takes 2 to 7 working days, depending on your location.
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📦 Shipping Charges
We aim to keep our shipping costs as reasonable as possible while ensuring safe delivery across India.
• Within Kerala: ₹70
• South India (Tamil Nadu, Karnataka, Andhra Pradesh, Telangana): ₹100
• Rest of India: ₹120 (may slightly vary based on location)
✨ Free Shipping on all orders above ₹1200.
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🌍 International Orders
We are happy to offer worldwide shipping. For international orders, please WhatsApp us at +91 62828 21617 for assistance and shipping details.
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💛 Our Promise
Every order is packed securely and dispatched with care to ensure it reaches you in perfect condition.
We truly appreciate your patience and trust in Touchwood Store — where every delivery carries a touch of love and craftsmanship.